Date & Time: Most items are kept in stock and despatched by a national courier to normally arrive within 2-3 working days. The delivery will usually be between 8:00 am and 6:00 pm, Monday-Friday. Advance tracking info for orders placed online will be provided by email once goods have left our central warehouse. Please note courier drivers do NOT phone ahead with an ETA so any preferred delivery date or alternative instructions should be advised in the checkout box.
Cost: Delivery is charged at a flat rate of £20 + VAT for all orders in the UK except the Channel Islands
Damages: Although it is extremely rare for damage to occur during transit, please remember that a consignment must not be signed for if there is evidence of any significant damage. Check the contents of your package and report any damage to us within 48 hours so we can arrange for replacements to be sent. An emailed photo of the damage must be provided before we re-send. Minor transit damage such as a very small dent or scratch and which is easily repairable is not regarded as sufficient for replacement.
All our products are manufactured in a hardened polyurethane - a more modern and superior material compared to traditional plaster coving, allowing for a much quicker, cleaner and easier installation. They are pre-primed ready for the finish paint and suitable for installation by anyone with basic DIY skills.